Privacy policy

Insight First located at Jacob Catslaan 6 3705 BR in Zeist, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
www.insightfirst.nl
info@insightfirst.nl
Jacob Catslaan 6
3705BR Zeist
Phone: +31 649814228

On this page you can find two alternative Privacy Policies. One regarding our Full Service Data Team and one regarding our Plug & Pay Google Sheets add-on.

Privacy Policy – Plug & Pay Google Sheets Add-on

Effective date: 2025-06-05
Last update: 2025-06-05

Insight First B.V. (“we”, “us”, or “our”) operates the Plug&Pay Google Sheets Add-on (the “Service”). This Privacy Policy describes how we collect, use, and protect data when users interact with our add-on.

What We Collect

  • We store the API key locally using Google Apps Script DocumentProperties, accessible only within the user’s own spreadsheet.
  • We do not store, transfer, or access your Plug&Pay data outside of your Google Sheet.
  • We use Google Sheets and Apps Script triggers (if activated) to load Plug&Pay orders and subscriptions via the Plug&Pay API (v2).
  • The license key is locally validated and not sent externally.

What we do not do

  • We do not access your Gmail, Google Drive, or user profile.
  • We do not store your data on external servers.
  • We do not use data for marketing, profiling, or advertising.
  • We do not share data with any third party.

Data Handling

All processing occurs inside Google Sheets. The add-on may:

  • Retrieve and insert data in the sheet.
  • Run daily triggers (if enabled) using Apps Script to keep your data up to date.

We fully comply with the Google API Services User Data Policy, including the Limited Use requirements.

Note; we are not an official partner of Plug&Pay and Plug&Pay is a registered trademark. The privacy policy of Plug&Pay can be found here.

Contact:

Insight First B.V.
Jacob Catslaan 6
3705BR Zeist, The Netherlands
Email: diydashboard@insightfirst.nl

Privacy Policy – Full Service Data Team


PERSONAL DATA THAT WE PROCESS
Insight First processes your personal data by using our services and / or by providing this information to us. Below is an overview of the personal data we process:

– IP address
– Internet browser and device type
– First and last name*
– Phone number*
– E-mail address*
*only when you fill in our form and provide us this information

SPECIAL AND / OR SENSITIVE PERSONAL DATA WE PROCESS
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@insightfirst.nl, then we will delete this information.

WITH WHAT PURPOSE AND ON WHAT BASE WE PROCESS PERSONAL DATA
Insight First processes your personal data for the following purposes:
– You can call or email if necessary to carry out our services
– Inform you about changes to our services and products

AUTOMATED DECISION MAKING
Insight First does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (for example, an Insight First employee).

HOW LONG DO WE KEEP PERSONAL DATA
Insight First does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected.

SHARING PERSONAL DATA WITH THIRD PARTIES
Insight First provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

COOKIES, OR COMPARABLE TECHNIQUES, WHICH WE USE
Insight First uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Insight First uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. For more information about the cookies, see our cookie statement.

SEE, CUSTOMIZE OR REMOVAL DATA
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Insight First and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@insightfirst.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within two (2) weeks, at your request. Insight First also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

HOW WE PROTECT PERSONAL DATA
Insight First takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@insightfirst.nl